ORDER BEFORE 6 PM FOR NEXT BUSINESS DAY (MON - SAT) DELIVERY ACROSS MUMBAI
All orders placed on www.fruitique.in are shipped from our facility in Mumbai by our in-house delivery team & third party hyperlocal logistics services.
Delivery at times may get delayed beyond the 1-2 days of normal timeline depending on the availability of fresh produce and delivering of the shipment is subject to logistics company norms. Delivery of all orders will be to the address provided by the customer on the website while placing the order. Fruitique only ships products in Mumbai, currently International and pan India shipments are not supported.
We take no responsibility for goods signed by an alternative person other than the person ordering the product at the address indicated at the time of the order. Since the transactions are authorised by the card holder, we do not take responsibility for incorrect addresses provided at the time of placing the order. The delivery will NOT be redirected / redelivered to any other address in any circumstance.
Please note all complaints for fresh, perishable items (fruits & vegetables) must be made at the time of delivery and informed to the delivery personnel. We are happy to help you immediately and offer replacement or direct refund. If the delivery is accepted by a staff member or the guard/watchman - please ask them to follow the same process while receiving the order. Once accepted, it will be considered fully and freshly delivered against the final bill. We are always here to help and want you to be 100% happy with your order and appreciate your understanding! Organic produce is delicate, we request you to refer to our Storage Suggestions to ensure it stays fresh.
We ship products across Mumbai. There is no minimum value for placing the order. Shipping is calculated based on delivery radius and weight and informed at the time of checkout.
Fruitique accepts all major credit & debit cards, UPI, wallets etc. all payments are to be made via the online payment methods only.
All product prices listed are current, however these are subject to change without advance notice and are listed in Indian Rupees. All orders are acknowledged at the pricing mentioned at the time of placing the order, any future price change will not be levied or liable on orders placed.
Order once placed cannot be cancelled.
If the address given is not in our delivery list of areas or incase of any other unforeseen circumstances, we may cancel the order. Please note: If we suspect any fraudulent transaction by any customer or any transaction which defies the terms & conditions of using the website, we at our sole discretion could cancel such orders.
In case of incidents beyond Fruitique’s control like riots/ floods/ heavy Rains/ National Bandh we reserve the right to reschedule the delivery for another date. In case the product is not delivered due to any of the above reasons, we will inform you about the same.
For any queries you may contact us on : firstname.lastname@example.org